Which method is most likely to help Megan assess the impact of a change in her change management process?

The method that is likely to help Megan assess the impact of a change in her change management process is an estimate of the downtime expected. Estimating downtime provides a clear metric that quantifies the potential disruption caused by a change. It allows Megan to understand how changes will affect the productivity of users and the overall operations of the organization. Anticipating disruptions can help in planning for contingencies and communicating effectively with stakeholders about the expected impact.

While previous change reports can provide insights into past changes and their outcomes, they may not directly indicate how current changes will affect the organization. User satisfaction surveys, while valuable, focus more on the perceptions of users rather than on the operational impact of change. Technology audits assess the state and security of technology, but they do not explicitly measure the impact of changes in processes. Therefore, estimating downtime stands out as the most direct method to evaluate the effects of adjusted change management procedures.