Which term describes a phone call where scammers pose as legitimate entities to obtain personal information?

The term that describes a phone call where scammers pose as legitimate entities to obtain personal information is indeed vishing. This term is a combination of "voice" and "phishing," and it specifically refers to the practice of using telephone calls to trick individuals into divulging sensitive information, such as credit card numbers or passwords. Scammers often impersonate trusted organizations, such as banks or government agencies, to exploit the victims' trust.

Understanding vishing is crucial in the realm of cybersecurity because it highlights the importance of being cautious with unsolicited calls. This type of scam can be particularly effective because it exploits the human element of trust, which is often harder to guard against than technical vulnerabilities. Recognizing the signs of vishing, such as unsolicited requests for personal information or pressure to act quickly, is essential for protecting oneself from these types of fraud.